{"xsrfToken":"8e3ad01d95d8679730e394996ce3b22da6705585_lout","branding":{"id":"3","key":"ws","name":"Wellnomics Customer Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#162c59","headerLinkHoverBGColor":"#162c59","headerBadgeColor":"#162c59"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/34b04508-d137-4fab-8ddd-30fd00a46797/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNzQ0YzY1NS1kMzVmLTQ2YTYtOGE3Yy1iOGFmZDlhNzY0YzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM0YjA0NTA4LWQxMzctNGZhYi04ZGRkLTMwZmQwMGE0Njc5NyI6WyJyZWFkIl19LCJleHAiOjE3NDE5NjI5MzAsIm5iZiI6MTc0MTk2MjMzMH0.KBU1xu23ii131FXwoz3FSxmuvOdVAR6zaHm80_g-90c&client=c744c655-d35f-46a6-8a7c-b8afd9a764c5&mode=fit","logoId":"34b04508-d137-4fab-8ddd-30fd00a46797","isLogoAvailable":true,"helpCenterTitle":"Welcome to Wellnomics Support","sharedPortalName":"Service Desk","translations":{"en-US":{"helpCenterTitle":"Welcome to Wellnomics Support","sharedPortalName":"Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#203f79","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNzQ0YzY1NS1kMzVmLTQ2YTYtOGE3Yy1iOGFmZDlhNzY0YzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDE5NjI5MzAsIm5iZiI6MTc0MTk2MjMzMH0.enUSnOtcbQ2FO01i_tjcTrJxym6XHVXPUWMssJPah1s&client=c744c655-d35f-46a6-8a7c-b8afd9a764c5&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"ws","projectId":10035,"serviceDeskId":3,"name":"Wellnomics Customer Support","description":"<p>How can we assist you today? See below to find answers or submit a request.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"34","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10538,"iconUrl":"https://service.desk.wellnomics.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[11],"key":""},{"id":"35","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10543,"iconUrl":"https://service.desk.wellnomics.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[11],"key":""},{"id":"39","name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","introHtml":"<p>Let us know your idea for new features or improvements.</p>","icon":10537,"iconUrl":"https://service.desk.wellnomics.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","groups":[11],"key":""},{"id":"33","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10522,"iconUrl":"https://service.desk.wellnomics.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[11],"key":""},{"id":"37","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10529,"iconUrl":"https://service.desk.wellnomics.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10529","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[33,34,35,39]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6afdf6a3-322f-3f73-ab8f-a944fd3c3d1c","appLinkName":"","appLinkUrl":"","spaceKey":"HSKB","spaceName":"Hosted Support Knowledge base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CSP","serviceDeskId":3,"kbLinkDomainURLs":["https://wellnomicsdev.atlassian.net","https://service.desk.wellnomics.com"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNzQ0YzY1NS1kMzVmLTQ2YTYtOGE3Yy1iOGFmZDlhNzY0YzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE5NjM1MzAsIm5iZiI6MTc0MTk2MjMzMH0.dxykz2Dsf7Mkg4z4KVSWfNVF6HUxkBxC_3P4ZSLSD1w","targetCollection":"upload-project-10035","endpointUrl":"https://api.media.atlassian.com","clientId":"c744c655-d35f-46a6-8a7c-b8afd9a764c5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"42becbba-1fd3-436f-bd34-94ccc75c4a0a","name":"Release Notes","description":"All Wellnomics Website and Application release notes","categoryUrl":"https://service.desk.wellnomics.com/servicedesk/customer/portal/3/topic/42becbba-1fd3-436f-bd34-94ccc75c4a0a","lastUpdated":"1741309328304","createdAt":"1726024414035"},{"id":"56506c7b-9ce2-4680-b8fc-f24cf1e688a3","name":"Announcements","description":"General information and news about Wellnomics","categoryUrl":"https://service.desk.wellnomics.com/servicedesk/customer/portal/3/topic/56506c7b-9ce2-4680-b8fc-f24cf1e688a3","lastUpdated":"1741308548969","createdAt":"1726433872094"},{"id":"184ae28e-6d0c-4182-aaec-f7f190846e79","name":"Getting Started","description":"Introductory information, including setup guides and general information about Wellnomics","categoryUrl":"https://service.desk.wellnomics.com/servicedesk/customer/portal/3/topic/184ae28e-6d0c-4182-aaec-f7f190846e79","lastUpdated":"1726459930185","createdAt":"1726451274552"},{"id":"a8d14b2b-c91a-400b-9f6c-ee9e7fa26ef5","name":"Plans & Subscriptions","description":"Information on Wellnomics Plans, subscriptions, and team management","categoryUrl":"https://service.desk.wellnomics.com/servicedesk/customer/portal/3/topic/a8d14b2b-c91a-400b-9f6c-ee9e7fa26ef5","lastUpdated":"1733885034369","createdAt":"1726450014234"},{"id":"f37e5eab-d490-4fc8-b2ac-720ca75fe58d","name":"FAQ","description":"Frequently asked questions about the App and our Wellbeing portal","categoryUrl":"https://service.desk.wellnomics.com/servicedesk/customer/portal/3/topic/f37e5eab-d490-4fc8-b2ac-720ca75fe58d","lastUpdated":"1733885056909","createdAt":"1726451327792"},{"id":"a08fa77f-be25-4bae-8f3c-1a026e074d20","name":"App Features","description":"Articles on various features of the App","categoryUrl":"https://service.desk.wellnomics.com/servicedesk/customer/portal/3/topic/a08fa77f-be25-4bae-8f3c-1a026e074d20","lastUpdated":"1726451397162","createdAt":"1726041448042"},{"id":"6bf32c8b-c0a3-4664-8cca-5beb63998a18","name":"Breaks & Sit-stand","description":"Articles about the app's settings, features, and break and sit-stand capabilities.","categoryUrl":"https://service.desk.wellnomics.com/servicedesk/customer/portal/3/topic/6bf32c8b-c0a3-4664-8cca-5beb63998a18","lastUpdated":"1726459982184","createdAt":"1726449986389"},{"id":"3bbee4eb-0399-4d30-8c2c-95c26f3afcc7","name":"Installation & Deployment","description":"Need help installing the app? What about deploying for a large org? Give us a read. ","categoryUrl":"https://service.desk.wellnomics.com/servicedesk/customer/portal/3/topic/3bbee4eb-0399-4d30-8c2c-95c26f3afcc7","lastUpdated":"1736196968276","createdAt":"1726450163531"},{"id":"ca67c512-8db8-46b0-b2c0-43ccef075291","name":"Technical Documentation","description":"Technical information for the Application and Wellnomics hosting platform","categoryUrl":"https://service.desk.wellnomics.com/servicedesk/customer/portal/3/topic/ca67c512-8db8-46b0-b2c0-43ccef075291","lastUpdated":"1741308992398","createdAt":"1726456663937"}]}},"reqCreate":{"id":39,"projectId":10035,"form":{"name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","intro":"<p>Let us know your idea for new features or improvements.</p>","instructions":"","icon":10537,"iconUrl":"https://service.desk.wellnomics.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Provide as much detail as possible about the feature you're suggesting","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/39","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/39","calendarParams":{"firstDay":0,"date":"2025-03-15T03:25:30+1300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6afdf6a3-322f-3f73-ab8f-a944fd3c3d1c","appLinkName":"","appLinkUrl":"","spaceKey":"HSKB","spaceName":"Hosted Support Knowledge base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CSP","serviceDeskId":3,"kbLinkDomainURLs":["https://wellnomicsdev.atlassian.net","https://service.desk.wellnomics.com"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNzQ0YzY1NS1kMzVmLTQ2YTYtOGE3Yy1iOGFmZDlhNzY0YzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE5NjM1MzAsIm5iZiI6MTc0MTk2MjMzMH0.dxykz2Dsf7Mkg4z4KVSWfNVF6HUxkBxC_3P4ZSLSD1w","targetCollection":"upload-project-10035","endpointUrl":"https://api.media.atlassian.com","clientId":"c744c655-d35f-46a6-8a7c-b8afd9a764c5","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}